Frequently Asked Questions

Browse through the list of frequently asked questions to quickly find the solution for your problems.

I just bought the full version of InControl. How do I unlock the demo version?
How does the trial version differ from the licensed version?
What forms of payment are accepted?
I am a registered user but have lost my key. What should I do?
What is your End User License Agreement?
Do you provide installation support?
Do I need to keep InControl started all the time?
What are the System Requirements?

I just bought the full version of InControl. How do I unlock the demo version?

After you have purchased the full version you will receive a registration name and a registration key by email. From the Help menu select Enter Registration Key. A new window will appear. Enter the registration information in the fields and click OK. Your copy will become a full version.
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How does the trial version differ from the licensed version?

The trial version has all the functionality that the full version does. The only difference is that you are restricted to using it for 30 days. When you purchase the final version the screens reminding you to register will no longer appear.
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What forms of payment are accepted?

We are accepting a wide range of credit cards, checks, Pay Pal and more. For a full list of available payment options look at our purchase page.
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I am a registered user but have lost my key. What should I do?

Email us with a request from the email address you have given us when registering. We will resend you the registration information at no charge.
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What is your End User License Agreement?

You can read the EULA here.
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Do you provide installation support?

Our installation program has been designed to be very easy and simple to use. But if you have any problems installing the application contact us.
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Do I need to keep InControl started all the time?

In order for the Black List feature to work you need to have InControl loaded. Otherwise you can keep it stopped and start it only when needed.
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What are the System Requirements?

You need any of the following Windows versions 98, ME, 2000, 2003 or XP. You will need 3MB of free hard drive space.
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